MOHAMED MOHAMED

Experienced Customer Service & Operations Professional

Christchurch, NZ.

About

Highly motivated and adaptable NZ permanent resident with over 12 years of diverse international experience in customer service, sales, and operational management. Eager to leverage proven communication, problem-solving, and multilingual capabilities to secure a full-time role within New Zealand, contributing to areas such as check-out operations, labouring, machine operation, or horticulture. Committed to quickly learning new systems and processes to drive efficiency and contribute positively to team objectives.

Work

Habibi cafe

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Barista – Kitchen Hand

Christchurch, Canterbury, New Zealand

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Summary

Managed daily coffee operations and kitchen support, ensuring high standards of service and operational efficiency.

Highlights

Prepared and served a variety of high-quality coffee beverages, contributing to positive customer experiences.

Assisted with food preparation, maintaining strict adherence to hygiene and food safety standards.

Managed inventory for coffee supplies and kitchen ingredients, optimizing stock levels to prevent shortages.

Tegel Foods Hornby

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Machinery and Food Processor – Oven Operator

Hornby, Christchurch, Canterbury, New Zealand

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Summary

Operated and maintained advanced food processing machinery and ovens, ensuring efficient production and stringent quality control within a large-scale food manufacturing environment.

Highlights

Operated complex food processing machinery, consistently meeting production targets and quality specifications.

Monitored and adjusted oven temperatures and cooking times to ensure optimal product quality and safety.

Adhered strictly to health and safety protocols, maintaining a safe and efficient working environment.

Performed routine maintenance and troubleshooting on machinery, minimizing downtime and supporting continuous operation.

Tercih Gida Pazari

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Market Employee

Kepsut, Balikesir, Türkiye

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Summary

Provided comprehensive customer service and managed sales operations, including stock control and cash handling, for a busy market.

Highlights

Delivered exceptional customer service, fostering strong customer relationships and repeat business.

Managed daily sales transactions and cash handling with high accuracy, ensuring financial integrity.

Maintained precise stock control and inventory management, reducing waste and optimizing product availability.

Contributed to a positive shopping experience through effective product display and customer engagement.

Damascus Community School

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Campus Assistant Manager

Damascus, Syrian Arab Republic

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Summary

Orchestrated critical administrative and logistical support for the school, facilitating smooth operations and effective international staff relations.

Highlights

Served as the primary liaison between the Ministry of Education and contracted American teachers, ensuring compliance and smooth communication.

Successfully arranged teacher visas, contracts, transport, and accommodation, ensuring seamless integration for international staff.

Managed and resolved a wide range of logistical issues, contributing to an efficient and supportive campus environment.

Supported overall campus operations through effective administration and problem-solving, enhancing school functionality.

Transmed Syria

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Sales Representative and Driver

Damascus, Syrian Arab Republic

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Summary

Drove sales and distribution of diverse product lines across Syria, consistently achieving monthly targets through direct sales and efficient delivery.

Highlights

Delivered and sold a wide range of products, from chocolates to Lebanese delicacies and Saudi vegetable oils.

Consistently met or exceeded monthly sales targets, demonstrating strong negotiation and closing skills.

Managed delivery routes and logistics efficiently, ensuring timely product distribution across assigned territories.

Built and maintained strong client relationships, contributing to sustained sales growth and market presence.

United Colours of Benetton

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Salesman

Golan Heights, Syrian Arab Republic

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Summary

Provided exceptional customer service and managed sales for a prominent retail clothing store, consistently achieving monthly targets.

Highlights

Delivered excellent customer service, enhancing the shopping experience and fostering customer loyalty.

Processed sales transactions and managed cash handling with accuracy and efficiency.

Achieved monthly sales targets through proactive engagement and product knowledge.

Maintained attractive product displays and a tidy sales floor to optimize customer appeal.

Fabric Store

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Wholesale Sales Representative

Old Damascus, Syrian Arab Republic

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Summary

Managed wholesale sales, customer service, and cash handling, contributing to the financial operations of a fabric store.

Highlights

Facilitated wholesale sales transactions, ensuring efficient order processing and client satisfaction.

Provided dedicated customer service to wholesale clients, building strong professional relationships.

Managed cash handling and financial records accurately, supporting daily operational needs.

Assisted with inventory management for wholesale products, ensuring availability and timely fulfillment.

Education

Damascus University

Damascus, Syrian Arab Republic
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2 Years Completed Law

Khan Arnabeh

Al Qunaitra, Syrian Arab Republic
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High School High School Diploma

Languages

English

Arabic

Turkish

Circassian

Skills

Customer Service

Client Relations, Problem Solving, Customer Engagement.

Sales

Target Achievement, Product Delivery, Wholesale Sales, Retail Sales.

Operational Management

Logistics Coordination, Process Improvement, Machinery Operation.

Administrative Coordination

Liaison, Visa Arrangement, Contract Management, Accommodation Coordination.

Stock Control

Inventory Management, Cash Handling, Supply Chain.

Quick Learning

Adaptability, New Systems Adoption.

Communication Skills

Effective Communication, Active Listening, Interpersonal Skills.

Problem Solving

Issue Resolution, Critical Thinking.

Time Management

Prioritization, Task Management, Efficiency.

Computer Skills

Microsoft Word, Data Entry, General Administration.

Analytical Skills

Data Analysis, Decision Making.

Work Ethic

Responsibility, Motivation, Can-Do Attitude.

Food Processing

Oven Operation, Food Safety, Quality Control.

Interests

Hobbies

Cooking, Furniture Making, Woodwork, Gardening, Fishing, Painting, Motorsports.

References

Cara Butler

021 271 5455, carainchch@gmail.com

Rick Godfrey

021 62 098

Eunice McKessare

021 296 5408, mckessare@gmail.com

Richard Summerlee

027 23244 177, Richard.summerlee@gmail.com

Nour Travis

27 Taurima, Hei Hei, 0279471187, Nour.Travis@meadowmushrooms.co.nz